FAQs

Returns and Exchanges

 All Sales are FINAL.
There will be NO REFUND, NO EXCHANGES/CREDIT on merchandise that is not defective.
   Only unused defective merchandise may be returned with pre authorization and a copy of the original receipt and
invoice. Items may not be returned for any other reason.

 Items that have been displayed, offered for sale, or marked in any way are not returnable.
 All claims must be within 7 days of receipt and store credit will be given only on defective merchandises that are no longer in
stock.
 Returned items will not be accepted if it’s not assorted exactly as it has been shipped in its original packaging.
 All items that are handmade items are not returnable.
 There will be 30% restocking fee for any cancellation on processed orders.
 All leggings and stockings are final sale and may not be returned due to hygiene purposes and to protect all customers.

We want you to love your experience shopping on ShopCPB.com as much as you love your new items!

Please contact our customer service department with any questions or concerns. We’re here to help with everything from placing an order and delivery questions.

And, even if you’re set, we’d still love to hear from you. We value your opinion and want to keep improving, so reach out and let us know if there’s anything we can do better.

Contact US
Contact Information

Call: 1-855-612-6669 toll free

Call: 1-757-831-0759

Email: shopcpb@icloud.com

Instagram: @ConversationPiecesBoutique

Hours:

Monday – Friday: 10:00 a.m. – 9:00 p.m. EST

Saturday – Sunday: 11:00 a.m. – 9:00 p.m. EST